Helplines

Children/Young People

NSPCC Helpline For children and carers
telephone line: 0808 800 5000
Support if you are a child with worries, concerned about a child, or need parenting advice. Including gangs, radicalisation, and how to spot signs of child abuse
Childline 1-2-1 Counsellor Chat Chat with a counsellor online about whatever's worrying you
online chat
Online counsellors available to anyone under 19
Childline The fastest way to reach Childlne. Call for free on any phone and it won't show on the bill
telephone line: 0800 1111
Childline helps anyone under 19 in the UK with any issue they’re going through.

Young People (Hearing-Impaired)

Childline 1-2-1 BSL Counsellor Chat If you're deaf you can have a 1-2-1 chat with Childline, email a counsellor or use SignVideo.
online chat in sign language

Mental Health

MIND Side by Side Connect with others and share how you’re feeling in a safe online space
online forum

NHS Urgent Mental Health Helplines (England only) Find a local helpline number
web page/s
Enter your postcode (not used to identify you) to find your local urgent mental health helpline number
Shout 85258 Shout is a 24/7 text messaging support service
textphone: Text SHOUT to 85258
Mental health advice for anyone in the UK

Suicidal Thoughts

SOS Silence of Suicide SOS is a charity which began as a social support group in 2015
telephone line: 0808 115 1505
A listening service For children and adults who need emotional support, understanding, compassion & kindness.
Papyrus UK Text Line Phone number receiving text messages
textphone: 07860 039967
Helping young people to cope with life and avoid suicidal thoughts, or advising others how to help them.
Hopeline UK (Papyrus UK) Papyrus is the UK charity dedicated to the prevention of youth suicide and promotion of mental health and emotional wellbeing
telephone line: 0800 068 41 41
Helping young people to cope with life and avoid suicidal thoughts, or advising others how to help them.
Samaritans Helpline Samaritans are available any time, from any phone for FREE
telephone line: 116 123

Revenge Porn

Revenge Porn Helpline A UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.
telephone line: 0345 6000 459

Emotional Support

YoungMinds.Org Helpline Help to deal with difficult emotions
telephone line: 020 7336 8445 (local rates)

Personal Safety

Paladin Service For young people aged 16 to 24 who think they are being stalked
telephone line: 020 3866 4107

Cyber Crime

The Cyber Helpline Supporting Victims of Cyber Crime
chatbot

Parents/Carers

YoungMinds.Org Parents Helpline From youngminds.org
telephone line: 0808 802 5544

YoungMinds.Org Parents Online Chat Click chat icon in bottom-right corner of screen
online chat
Advising parents and carers on how to support their childrens' mental health.

Professionals

UK Safer Internet Centre Professionals Helpline For professionals working with children and young people
telephone line: 0344 381 4772
Also at helpline@saferinternet.org.uk